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License Stuck in flash init status

Rubensteezy@gmail.comRubensteezy@gmail.com Posts: 7Verified User
in ECU Licensing

I was performing a flash that got unexpectedly interrupted and upon trying to start the flash over again, it said there are no licenses present on my account. Upon checking my account online, it shows the license status as "flash init"

To get the customer up and running I decided to try purchasing another license, which has been charged for but now is not showing up in my account.

Is someone able to quickly resolve this issue on your end so I can complete this flash? I can deal with the additional purchased license later.

Thanks,

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Comments

  • Rubensteezy@gmail.comRubensteezy@gmail.com Posts: 7Verified User

    mike@ftecu.com

  • mike@ftecu.commike@ftecu.com Posts: 178Staff User

    Hello

    Are you able to read the ECU?

  • lance.hotel9@gmail.comlance.hotel9@gmail.com Posts: 6Verified User

    Im having same problem..but had no interventions while flashing..it got to 100 then said couldnt verifty..been trying with other pc..laptop..got API exception error..then cant find the licence..somethings not right.

  • lance.hotel9@gmail.comlance.hotel9@gmail.com Posts: 6Verified User

    I get this Alert when trying to read ecu:

    Failed to connect to ECU

    This ecu type is not natively readable

    Be aware that read attempts will fail with this ecu type unless this ecu has already been flashed with your account.

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