Support Forum

Cant register the USB

masebright@sundt.commasebright@sundt.com Posts: 3Verified User
in Bench Flashing Kits

I was able to download the Tuning suite and then went to the screen to register the USB.

It is brand new so I took it out of the package and plugged it into the laptop. I entered my email address and password, then checked the agree to terms box and hit register.

It asked if my hardware was ready and I clicked yes.

It said it was checking device.

Then I get an error that says " Unauthorized access error. Please try again or contact support.

Which step did I miss?

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