Support Forum

Shared user file problem!

JUSTINJUSTIN Posts: 33Verified User

I have shared a shared user file many times before. Why do I now say that I am not authorized and need to purchase permission, do I still need to purchase permission to share the user file, and I have used this file several times before it is normal!

Comments

  • JUSTINJUSTIN Posts: 33Verified User

    Chinese and English versions cannot use this shared user file, but it was normal before

  • jason@ftecu.comjason@ftecu.com Posts: 1,071Staff User

    Hi,

    First of all I'd like to let you know that sending the same message and starting new threads with it does not help us get you an answer any faster. It clogs up the Forum with unnecessary repetition instead of providing our users with knowledge and solutions. Please stick to one thread for an issue you are having.

    Are you bike side flashing or bench flashing this ECU?

    Thanks,

    Jason A.

  • JUSTINJUSTIN Posts: 33Verified User

    I removed the ECU and operated it on a computer. I would also like to ask how long I have to wait before I can use it. I heard you guys tell me very quickly yesterday, and I waited for a day without solving it!

  • jason@ftecu.comjason@ftecu.com Posts: 1,071Staff User

    Hi,

    Can you flash a stock file into your ECU? If not what error message are you getting?

    Thanks,

    Jason A.

  • JUSTINJUSTIN Posts: 33Verified User

    Unavailable, same reminder, not authorized to use, need to buy,I just checked the licenses and it shows like this,(3CC6F25712/20/20192015 R1confirmed)(F29A7E6D03/20/20202015 R1flash init)--3CC6F2572015 R1confirmed12/22/2019 10:00:22 AM3CC6F2572015 R1Fail Success: No Changes Required…01/07/2020 04:14:58 AM3CC6F2572015 R1Fail Success: No Changes Required…02/17/2020 10:10:20 AM3CC6F2572015 R1confirmed03/03/2020 08:13:56 PM3CC6F2572015 R1confirmed03/17/2020 01:48:32 AM3CC6F2572015 R1confirmed03/17/2020 02:41:48 AM3CC6F2572015 R1flash init03/19/2020 05:26:48 PM3CC6F2572015 R1flash init03/19/2020 05:31:34 PM3CC6F2572015 R1flash init03/19/2020 06:07:45 PM3CC6F2572015 R1flash init03/19/2020 06:29:42 PM3CC6F2572015 R1flash init03/20/2020 01:00:18 AM3CC6F2572015 R1flash init03/20/2020 01:30:27 AM3CC6F2572015 R1confirmed03/20/2020 01:38:54 AM3CC6F2572015 R1Fail Success: No Changes Required…03/20/2020 01:45:31 AM3CC6F2572015 R1flash init03/20/2020 01:50:30 AM3CC6F2572015 R1flash init03/20/2020 05:50:15 AM3CC6F2572015 R1flash init03/20/2020 06:23:47 AM3CC6F2572015 R1Fail Success: No Changes Required…03/20/2020 06:27:31 AM3CC6F2572015 R1flash init03/20/2020 11:55:23 AM

  • JUSTINJUSTIN Posts: 33Verified User

    Unavailable, same reminder, not authorized to use, need to buy,I just checked the licenses and it shows like this,(3CC6F25712/20/20192015 R1confirmed)(F29A7E6D03/20/20202015 R1flash init)--3CC6F2572015 R1confirmed12/22/2019 10:00:22 AM3CC6F2572015 R1Fail Success: No Changes Required…01/07/2020 04:14:58 AM3CC6F2572015 R1Fail Success: No Changes Required…02/17/2020 10:10:20 AM3CC6F2572015 R1confirmed03/03/2020 08:13:56 PM3CC6F2572015 R1confirmed03/17/2020 01:48:32 AM3CC6F2572015 R1confirmed03/17/2020 02:41:48 AM3CC6F2572015 R1flash init03/19/2020 05:26:48 PM3CC6F2572015 R1flash init03/19/2020 05:31:34 PM3CC6F2572015 R1flash init03/19/2020 06:07:45 PM3CC6F2572015 R1flash init03/19/2020 06:29:42 PM3CC6F2572015 R1flash init03/20/2020 01:00:18 AM3CC6F2572015 R1flash init03/20/2020 01:30:27 AM3CC6F2572015 R1confirmed03/20/2020 01:38:54 AM3CC6F2572015 R1Fail Success: No Changes Required…03/20/2020 01:45:31 AM3CC6F2572015 R1flash init03/20/2020 01:50:30 AM3CC6F2572015 R1flash init03/20/2020 05:50:15 AM3CC6F2572015 R1flash init03/20/2020 06:23:47 AM3CC6F2572015 R1Fail Success: No Changes Required…03/20/2020 06:27:31 AM3CC6F2572015 R1flash init03/20/2020 11:55:23 AM

  • jason@ftecu.comjason@ftecu.com Posts: 1,071Staff User

    Hi,

    The message you just gave me is not useful. If you are unable to flash I need the exact error message you are receiving.

    Thanks,

    Jason A.

  • JUSTINJUSTIN Posts: 33Verified User
  • JUSTINJUSTIN Posts: 33Verified User
  • JUSTINJUSTIN Posts: 33Verified User

    is this OK?

  • jason@ftecu.comjason@ftecu.com Posts: 1,071Staff User

    Hi,

    Please send a picture of the Denso sticker on your ECU.

    Thanks,

    Jason A.

  • JUSTINJUSTIN Posts: 33Verified User

    May I?

  • jason@ftecu.comjason@ftecu.com Posts: 1,071Staff User

    Hi,

    Please try flashing your ECU with a stock file matching that ECU Part Number. Start with everything plugged in but no power.

    Close any file open except the stock one.

    Select Device then Write ECU. Once it tells you to Key On then plug in power to your harness. Press ok. Select Yes to marry to new license. Follow the rest of the prompts in regards to Key Off and On by unplugging and plugging in your power lead.

    Thanks,

    Jason A.

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