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ActiveTune problem "waiting for lambda hardware ..."

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Tune doesn’t work, after ride there is always zero trim (I don’t turn off the key), when I open the monitor in real time, it always says “waiting for lambda hardware ...” and nothing else. I rechecked all the connectors, uninstalled the program, rebooted the computer, installed everything again, flashed to the stock and to unrestricted, always one result.

Yamaha R1 2016

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