Support Forum

What to do If you are getting the "No Registered ECU Found" DO NOT PURCHASE NEW LICENSE

logan@ftecu.comlogan@ftecu.com Posts: 66Staff User
in ECU Licensing

If you are getting the message that there is no registered ecu found and there is a prompt to purchase a new license, DO NOT PURCHASE A NEW LICENSE. If you purchase a new license it will cause you to lose any paid features that cannot be transferred and once you purchase a license and use it, it cannot be refunded and another one will not be added to your account to replace the one you used.

This has been posted on the forum before but there needs to be a refresh as too many people are purchasing licenses on the weekend or after hours because of the prompt and then wanting a refund and we will not be issuing refunds on used licenses. Licenses have a recovery mode and no longer need to be reset. You just need to check these things to get a flash/write to complete.


If one is being prompted for a license after flashing it could be because:

  1. There is an intermittent connection in the bench or bike side program harness. (Check the wiring) ( front page on forum has instructions on the different hardware tests.)
  2. After a confirmed write, at the end if you do not physically disconnect the ecu before attempting to write another file you could have the prompt the following time. (Disconnect ecu after each write/attempt and start fresh on every write.)
  3. If you start with the tuning cable and power connected to the ecu before starting to write and when prompted to connect or disconnect, just clicking ok and not physically doing what it is asking. (Please follow all prompts to ensure the ecu is put into program mode.) (do not plug in or connect power until prompted and make sure you do the command BEFORE clicking ok. Do not click ok and then do the prompt.)
  4. If you write a file that does not match the ecu pn, there can end up being a prompt for a license as well as toggling between the wrong and right file. (Ensure the files match the ecu pn.)
  5. The ecu is not the same one that was last flashed with the license. (Verify it is same ecu).

These are just the most common issues why one is prompted for a license.

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Comments

  • iessa1900iessa1900 Posts: 2Verified User


    I did everything you said I did everything he didn't want to write I really don't understand yet I hope the support service will contact me Something strange happened to me I used write ecu and read ecu more than once . When I use the option read ecu works well But when I use the option write ecu not recognized . I hope to contact me as soon as possible. Is there a specific number for use?

    I really messed up my motorcycle programming I can't start my motorcycle When it starts it shuts off It's all because of the license

    I have already purchased the license, but the program is asking me to purchase the license again

    You can check my account.

    I actually thought it was a really good program when I saw Brock's Performance. It said, "This program is good and has a direct connection to the internet." I hope you will solve my problem and I hope you will verify my account Thank you very much

  • logan@ftecu.comlogan@ftecu.com Posts: 66Staff User

    can you please email sales@ftecu.com so I can help you try and troubleshoot this.

    -Logan

  • otsovaatainen@hotmail.comotsovaatainen@hotmail.com Posts: 2Verified User

    Hey, I am getting the same message and I did all what you have suggest above and still nothing is helping so please can I get further help I also sent an email to the email that you have submitted


  • logan@ftecu.comlogan@ftecu.com Posts: 66Staff User

    hello,

    I did not receive an email but I will send one to your email posted above.


    -Logan

  • admin@motiondynamics.com.auadmin@motiondynamics.com.au Posts: 4Verified User
    edited September 20

    I'm having the same problem... i had to buy another license because it has trouble writing to my bike.

    The software is garbage if youre forced to follow its instructions and do what it asks you to do... i only have ONE ECU why do i need to keep buying new licenses for it? It seems to fail the programming, ive triple checked the connections and IT KEEPS ASKING ME to apply my license to the ECU, then it fails the write. And does the same thing the next time you try and write.

    I'm using the stock ecu numbered for my ecu, i've checked the pins are seated and connected correctly, and all im trying to turn off is the deceleration!!

    I follow your instructions and it KEEPS ASKING if i want to apply my license to the ecu, as i said i only have one, then it fails to write it, then it asks me to reapply the licence to the SAME ecu, like it hasn't changed. What is wrong with this software that it can't detect when something has wrong?

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