Software download Issues no customer service

in Yamaha
Don't buy FTECU. I've been unable to download the software and Ftecu customer support is non existent. I have many tuning software installed on my laptop and never have I had this issue with any of them.
Comments
Hello,
I sent you an email when you previously reached out explaining how to try and bypass the antivirus on your computer even though our software does not contain any virus. This is Microsoft cracking down and making it harder to allow our software to download and run.
I sent you an email asking if you were able to get the software to download with no reply from you.
As far as getting the software to download, if what we recommend doesn't work you need to check more into what antivirus programs you have and how to get them to allow the software. We have been working on trying to get this fixed with no luck on the other end.
-Logan