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License

Djust61@gmail.comDjust61@gmail.com Posts: 3Verified User
in R1

i bought a bike came with cable to flash i didnt get the ownership of the license so i bought a new one with an active tune as well, but i plug it in and all it says is invalid user email for this device, what steps should i take to get everything into my name so i can flash it?

Comments

  • kento_ftecukento_ftecu Posts: 776Staff User

    You need to get the email address and password from the previous owner so that you can access the account that the USB Data Link cable is registered to. Note that the email address cannot be changed, that is permanent for security reasons; but you can change the password to your preference. Once you change the password, then you plug in the USB cable, open the Tuning Suite, go to User>Update Email and change the registration of the USB cable.

  • Djust61@gmail.comDjust61@gmail.com Posts: 3Verified User

    i bought the bike from a dealership, they wouldnt give me the guys phone number but ive got his name and thats it, am i screwed ?

  • Djust61@gmail.comDjust61@gmail.com Posts: 3Verified User

    also i own a cable from a previous bike can i just use that cable ?

  • kento_ftecukento_ftecu Posts: 776Staff User

    Yes, if you have a USB Data Link cable registered to you, you can use that one.

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