2017 GSXR1000 - 32920-17K02(US) - 2017

I really don't understand yet I hope the support service will contact me Something strange happened to me I used write ecu and read ecu more than once . When I use the option read ecu works well But when I use the option write ecu not recognized . I hope to contact me as soon as possible. Is there a specific number for use?
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We are working through this via email. Once we figure out the fix to the problem I will update the thread.
-Logan