Support Forum

Unable to import from PC

dillondewitt22@gmail.comdillondewitt22@gmail.com Posts: 6Verified User
in FZ / MT 07

so when i select import from pc a window pops up but the the window is empty with nowhere to select import.

Comments

  • kento_ftecukento_ftecu Posts: 714Staff User

    What is the exact file that you are using?

  • dillondewitt22@gmail.comdillondewitt22@gmail.com Posts: 6Verified User
    kent@ftecu.comkent@ftecu.com

    What is the exact file that you are using?

    i am trying to use a power commander map

    but to option to import never pops up

  • kento_ftecukento_ftecu Posts: 714Staff User

    Which file are you trying to import the PC maps to?

  • dillondewitt22@gmail.comdillondewitt22@gmail.com Posts: 6Verified User
    kent@ftecu.comkent@ftecu.com

    Which file are you trying to import the PC maps to?

    it is the 2016 Mt07 Japanese version, if that is what you are referring to

  • kento_ftecukento_ftecu Posts: 714Staff User

    We don't see any issues with the file, when you select the PC import module, the window opens up with the "Extract Fuel Table from File" button prominently displayed, and clicking on that button opens up files in your computer.

  • dillondewitt22@gmail.comdillondewitt22@gmail.com Posts: 6Verified User


    this is all i get when i open the PC fuel import

  • kento_ftecukento_ftecu Posts: 714Staff User

    What version Windows are you using?

  • dillondewitt22@gmail.comdillondewitt22@gmail.com Posts: 6Verified User

    windows 10

  • dillondewitt22@gmail.comdillondewitt22@gmail.com Posts: 6Verified User

    i have tried deleting and re-downloading all of the software and even downloaded different files all of them are the same way with no option to import

  • jason@ftecu.comjason@ftecu.com Posts: 1,067Staff User

    Hi,

    There are two Japanese 2016 MT07's that we have in our Tuning Suite. I have checked both and I'm not able to recreate the same problem you are having (see picture above) Are you able to download the software on a different computer to see if you are still having the problem?

    Thanks,

    Jason A.

  • frekkefrekke Posts: 6Verified User

    I have the exact same problem, running Windows 7 Professional service pack 1.


  • kento_ftecukento_ftecu Posts: 714Staff User

    Please try downloading the latest tuning software. We are not able to recreate this problem..

  • matt.ihnen@gmail.commatt.ihnen@gmail.com Posts: 8Verified User

    Same issue here on my laptop running windows 10. I tried it on my desktop (also running windows 10) and it works fine. Both are running the latest version of software. As a possible workaround if you can find another computer that will work load the PC fuel map over the base map and then save to your account and then load the tune on your laptop. This is definitely a software bug that has not been fixed. If anyone at ftecu would like help debugging this I can recreate and I am a embedded software engineer in my day job so I can probably help you.

  • jason@ftecu.comjason@ftecu.com Posts: 1,067Staff User

    Hi,

    Try looking here at how one user solved that problem: https://forum.ftecu.com/discussion/767/fz1-power-commander-file

    Thanks,

    Jason A.

  • matt.ihnen@gmail.commatt.ihnen@gmail.com Posts: 8Verified User

    I can confirm this fixes the problem for me as well. Apparently you can't use a text scaling factor of anything other than 100% with this software.

Sign In or Register to comment.