License stuck on Flash Init

My license seems to be stuck on flash init and now wont let me flash anymore. It tells me i need to buy another license. I've performed a bike side harness check multiple times and it checks out fine. Could the license be reset please?
License Number: 22B30C0E
Comments
jason@ftecu.com
@octavio@ftecu.com
did you ever figure it out???? I have the same issue with no response
We are unable to reset licenses as we have added a recovery feature. If you are still having a problem please call the shop and we will get you sorted out.