No registered ecu

in R1
When I tried to tune my bike it’s saying there is no registered ecu
When I tried to tune my bike it’s saying there is no registered ecu
Comments
@octavio@ftecu.com could I get my license reset please
How was this fixed?
It hasn’t been, haven’t gotten a reply
Hello
If you you are still having a problem please give us a call or email with you license # and I will get you back and running.
i am also having the same issue. asks me to purchase a new license even though i have already have it. Pleaase help.
Hello
This tends to be a hardware issue. Call the office and I will walk you through the diagnostic process.